Frequently Asked Questions / Terms / Shipping

OPENING HOURS:

Monday - Friday OPEN 10am - 5pm
Saturday OPEN 10am - 2pm
Sunday - CLOSED

What countries do we ship to?

We ship worldwide.

How much does shipping cost?

Australia wide postage flat rate costs:

Mini parcels: $5
Small parcels: $10
Medium Parcels: $20
Large Items: $40
Bulky Items: $75

* Please Note - Occasionally rural or remote areas may incur an extra fee - If this is the case we will let you know *

Worldwide shipping flat rate costs:

Small Parcels: $35 Aud
Medium Parcels: $55 Aud
Large Items: $180 Aud
Bulky Items: $350 Aud

* Please Note - Occasionally rural or remote areas may incur an extra fee - If this is the case we will let you know *

In-store Pick up / Click n Collect:

FREE pick up from our store (Guitars & Things - Shop 3E Ross Smith Avenue, Frankston, Vic, 3199)
Please contact us first to confirm that we have stock of your item in-store
(as some of our products are sent out directly from our warehouse. Also occasionally products sell out faster than our website can update)

What is our return policy?

We only offer returns for exchange on brand new faulty goods.
All of our secondhand gear is sold “As is”, so please make sure you read the descriptions and ask us any questions you may have before ordering.